Deliver ShoperPal orders and earn through logistics.
Shipping providers are verified logistics partners who help sellers move orders from pickup to delivery. They handle transport, tracking, delivery proof, returns, and service exceptions.
Live route
Seller pickup to shopper delivery
Pickup accepted
2 orders ready at verified seller
In transit
Tracking event shared with shopper
Delivery proof
OTP required before escrow release
Definition
What a shipping provider does
A shipping provider is not a product seller. The provider earns by moving orders reliably and proving delivery.
First-mile pickup
Collect packed orders from approved sellers and move them into the ShoperPal delivery flow.
Line-haul and last mile
Support regional routes, cross-city movement, and doorstep delivery with tracking updates.
Proof of delivery
Capture OTP, delivery evidence, and exception notes so escrow can release correctly.
Operating model
From application to delivery
The provider flow is built around accountability: verified onboarding, clear service zones, shipment tracking, and delivery evidence that supports escrow release.
Apply
Tell us your business type, service areas, delivery capacity, and contact details.
Verify
ShoperPal reviews KYB, operating licenses, coverage, pricing, and support readiness.
Connect
Your team receives dispatch instructions, tracking requirements, and order handoff rules.
Deliver
Accept routes, scan handoffs, update status, collect proof, and get paid for completed work.
Provider requirements
- Registered logistics, courier, warehouse, or delivery business
- Operational coverage in at least one active ShoperPal service area
- Ability to provide tracking events and delivery proof
- Clear SLA commitment for pickup, transit, returns, and failed delivery handling
- KYB verification before live dispatch access
Earn per shipment
Get paid for completed pickups, deliveries, returns, and eligible service work.
Predictable demand
Receive marketplace-driven order volume from sellers who need reliable fulfillment.
Verified partner status
Build trust with sellers and shoppers through ShoperPal provider verification.
Route visibility
Operate in defined service zones with clear delivery windows and handoff expectations.
Detailed scope
Where the provider is accountable
Shipping providers do not own the product listing or product quality. They own movement, tracking, delivery evidence, and exception reporting once an order is handed over.
Pickup responsibility
- Confirm pickup slot
- Scan or record order handoff
- Check package count
- Mark pickup exceptions quickly
Transit responsibility
- Move orders through the committed route
- Share tracking events
- Protect package condition
- Escalate delays before SLA breach
Delivery responsibility
- Attempt delivery in the promised window
- Collect OTP or proof
- Record failed-delivery reason
- Return undeliverable packages correctly
Standards
Operational rules for every shipment
The shipping-provider program is built around measurable service levels. A provider must make order status visible enough for sellers, shoppers, and ShoperPal support to know what happened.
Pickup SLA
Provider accepts a pickup window and must update the order when the handoff succeeds or fails.
Tracking SLA
Each shipment needs useful status events: picked up, in transit, out for delivery, delivered, failed, or returned.
Proof SLA
Delivery confirmation needs OTP, recipient confirmation, or approved proof before escrow can release.
Exception SLA
Lost, damaged, delayed, rejected, or address-failed orders must be reported with a reason and next action.
Payout milestones
Pickup completed
Eligible first-mile work is recorded after seller handoff is confirmed.
Transit completed
Line-haul or transfer work is recorded when the package reaches the next verified node.
Delivery completed
Last-mile payout eligibility is triggered by verified delivery proof.
Return completed
Approved reverse-logistics work is recorded when the item reaches the seller or return hub.
Exception handling
Exceptions do not automatically block provider payout, but they must be documented. Missing proof, late updates, or repeated SLA failures can pause dispatch access until reviewed.
Handoffs
How shipping fits with the marketplace
Product providers and shipping providers stay separate. The handoff rules keep accountability clear.
Packed order, label, pickup location, package count, and handling notes.
Tracking visibility, delivery attempt, OTP confirmation, and delivery proof.
Status events, exceptions, proof files, and payout milestone evidence.
Ready to handle ShoperPal shipments?
Apply with your coverage area and logistics capabilities. Our team will review fit before onboarding.
Contact ShoperPal